Who We Serve
and Skilled Nursing
What clients say about us
“Our experience with Richter Healthcare Consultants was exceptional. They were instrumental in the success of our implementation of the PointClickCare® software and were able to provide that attention-to-detail needed on several additional projects. We are currently maintaining a relationship with Richter and hope to continue to work together in the future.”Ralph M. Van, Chief Financial Officer
Fox Management, Inc.
“With Richter Healthcare Consultants leading our PointClickCare® implementation project, we have enjoyed a very smooth and successful rollout of the clinical and financial modules of PointClickCare® at each of our three (3) campuses. Richter’s extensive knowledge of the software coupled with their industry experience and expertise allowed us to customize our system to reflect our mission, as well as meet our financial and clinical needs. They have become a trusted part of our team.”Scott A. Buchanan, Chief Financial Officer
The Ohio Masonic Home
"Celeste went above and beyond in all aspects of our training. She made the process very smooth and informative. In less than a month's time we completed configuration and implementation of full physician orders, MDS, Care Plans, UDA's and Electronic Med Pass. Whenever we had questions she would work with us to ensure that we had complete understanding of the why and how of the system."Sarah Becker, RN, RAC-CT, VP of Clinical Reimbursement
Aperion Care Consulting
"I have worked with Celeste Rininger and the team at Richter Healthcare Consultants for clinical consulting services related to full implementation of PointClickCare®. We have found Celeste/The Richter folks to be professional, supportive and great to work with."Mike T. Jones, Chief Executive Officer & Principal
The Healthtique Group
"Celeste Ringer, our PointClickCare® partner, was an amazing resource for us. She briefed the ADRs on the Facility and some of their challenges and history. She patiently explained things to us during the tour and answered questions that the Facility wasn’t 100% sure of. It was very valuable to have her there."Angela Ciardullo, Sales Leader, Account Development Representatives
"Celeste Rininger, RN Clinical Consultant helped our organization tremendously! We had weekly meetings with Celeste during our PointClickCare implementation roll out. Not only did she explain to us all the ins and outs of PCC in terms of MDS, but she also provided us guidance and best practice examples which helped us to help organize the work flow of our MDS coordinators. She is absolutely amazing!"Nicole Cartier, MA, LCPC, RN, NHA, MSN, RAC-CT
Director of Electronic Medical Records, Aperion care
"The Village at Marymount has worked with Richter Healthcare Consulting for several years. We rely on their staff’s knowledge, guidance, timeliness and efficiencies of processes during the month. This has improved our monthly benchmarks internally and in the Rehabilitation and Long Term Care industry. We value our relationship with Richter and would recommend this company for revenue solutions."Kim Pytlak, Director of Finance
The Village at Marymount
"Over the past several years, we have utilized Richter’s team of Medicaid Consultants lead by Candace Jones for assistance with ODM’s yearly bureau-level resolution process/Medicaid adjudications. Their thoroughness and expertise in this process has resulted in substantial savings for our organization. We highly recommend them."Sandra Lopriore, Controller
The Altenheim Senior Living
"The team at Richter Healthcare Consultants has been a strong resource for us. They are accessible, knowledgeable and work with us to obtain optimum financial outcomes. It has been a great relationship. I am happy to recommend them."Amy Storms, CPA, CGMA, SVP Finance & Chief Financial Officer
Wellspring Lutheran Services
Latest BlogsRichter HubSpot Blog
- Navigating the Targeted Probe and Educate (TPE) Claims ProcessIn recent blogs, we outlined medical Medicare review strategies; probe and educate (PE); we explained Targeted Probe and Educate (TPE), Medicare’s new medical review strategy; and we offered strategies for preparing and submitting TPE documentation. In this blog, we will share tips on navigating the TPE claims review process.
- Preparing and Submitting Documentation for Targeted Probe and Educate, Medicare’s New Medical Review StrategyIn recent blogs, we outlined medical Medicare review strategies, probe and educate (PE), and we explained Targeted Probe and Educate (TPE), Medicare’s new medical review strategy. In this chapter, we will share tips on preparing and submitting your TPE documentation.
- Understanding Targeted Probe and Educate – Medicare’s New Medical Review StrategyIn 2015, the Centers for Medicare and Medicaid Services (CMS) introduced the Probe and Educate (PE) strategy, first to hospitals and then to home health care agencies. With this new strategy, five claims were selected from every hospital and home health care provider. If a claim was denied, one-on-one education was offered in an effort […]