Clinical Education and Consulting

Reduce your risk for negative outcomes through training, compliance audits and process review

Excellent care is what your residents and families want. Regulatory compliance, the ability to focus on delivery of care and positive survey results are what your clinical staff wants. Collection of revenue and cash flow is what your financial team wants. With Richter Healthcare Consultants, you can have it all.

  • Consultants you can trust: Our team of recognized LTPAC industry professionals will partner with you to develop clinical solutions that work.
  • Proven results: We are clinical partners who focus on positive outcomes.
  • We know it’s personal: We want to build a long-term relationship with your team.

Our team includes registered nurses (RNs) who have experience as MDS coordinators, staff development trainers, former directors of nursing (DON) and other clinical leadership roles. Our senior clinical consultant is an AHCA/NCAL Baldridge Award Examiner. The clinical services team will develop and provide customized solutions to meet your needs.

Our clinical services consultants can customize training programs exclusively for your healthcare organization. Programs can be offered in a live seminar format or via remote web conference.

Our clinical services include:

• Audits: financial and clinical compliance with the Medicare Integrity Program
• Implementation: policies and procedures
• Education

Education & Training
• MDS: Best practice and basic education, work flow and CMI review
• Care planning: Comprehensive education on resident-centric process
• Diagnosis management
• Medicare documentation:
-Skilled charting

Process Review & Redesign
• Clinical workflow
• MDS and care plans
• Hospital readmission
• Antibiotic stewardship programs
• Five Star
• Quality measures
• SNF Final Rule (Mega-Rule) compliance
• Survey preparedness
• Risk assessments

PointClickCare® Implementation Services
• Database risk assessments
• Optimization
• Configuration
• Support services/end-user and “super user” training
To learn more about how Richter Healthcare Consultants can provide customized solutions for your clinical challenges starting today, please request more information.

QAPI Consulting Services
Optimize Your Quality Assurance / Performance Improvement (QAPI) Program With Richter Healthcare Consultants
Anyone who works in a long-term post-acute care (LTPAC) setting knows that the only constant in our field is change. There is, however, one process that has always been with us in one form or another—QAPI.

QAPI is the coordinated application of two mutually-reinforcing aspects of a quality management system: Quality Assurance (QA) and Performance Improvement (PI). QAPI takes a systematic, comprehensive, and data-driven approach to maintaining and improving safety and quality in nursing homes and home care agencies while involving all caregivers in practical and creative problem solving.

Establishing and maintaining a strategic QAPI program can empower you to achieve the next level of quality assurance and rectify issues throughout your facility without having to endure a negative review.

QAPI allows you to identify, address and resolve issues through the smart and tactical use of data. You’ll gain a clear understanding of where your facility may fall short, and you’ll be fully equipped to establish a plan that better positions your facility moving forward.

Through Richter Healthcare Consultants’ QAPI consulting services, our Clinical Consulting team works with skilled nursing facility and home health clients to provide education, technical assistance and support in the development of QAPI within your organization.

Our QAPI Consulting Services will help you build and deploy a winning QAPI program for your organization. Our service scope includes:

• An initial assessment designed to gauge your current QA operations and establish program parameters and goals
• Specialized training for selected staff
• Development of a personalized QAPI toolkit, including resources for ongoing education, self-assessment tools, tracking and monitoring tools (e.g., dashboards) and job descriptions
• Development of internal QAPI policies and procedures specific to your organization
• Quarterly assessments, as well as strategic and tactical recommendations based on your organization’s progress to date

QAPI can guide your organization toward achieving high quality measures and positively impacting its Five-Star rating. Our QAPI consulting services are offered at a fixed rate.

To learn more about how Richter Healthcare Consultants can provide customized solutions for your clinical challenges starting today, please request more information.

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